# Chase Business Banking vs Bank of America: which do AI models recommend for business banking, September 2026

Finance AI Recommendation Index, September 2026 Edition, Business banking. Five of twelve models named Chase Business Banking first on the direct prompt; one named Bank of America. Page: https://finance-ai-index.com/treasury/business-banking/chase-business-banking-vs-bank-of-america/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| Chase Business Banking | 12% | #3 of 13 | 14% | 42 | 12 of 12 |
| Bank of America | 2% | #8 of 13 | 22% | 27 | 12 of 12 |

## The direct prompt, model by model

- Grok 4.1 Fast: both first (first choices: Bank of America, Chase Business Banking) (alternatives: Brex, PNC Bank, Rho)
- GPT-5.4 mini: chase business banking first (first choices: Chase Business Banking) (alternatives: Bank of America, TD Bank, U.S. Bank)
- Kimi K2: chase business banking first (first choices: Chase Business Banking, Mercury) (alternatives: Brex, First Internet Bank)
- GLM 4.7 FlashX: chase business banking first (first choices: Chase Business Banking) (alternatives: Airwallex, Qonto, Wise Business)
- MiniMax M2.5: chase business banking first (first choices: Chase Business Banking) (alternatives: Airwallex, Bank of America, Barclays, HSBC, Mercury, NatWest, Rho, Silicon Valley Bank, Wells Fargo)
- Claude Haiku 4.5: neither first, one named (first choices: Brex) (alternatives: Airwallex, Chase Business Banking, U.S. Bank)
- Gemini 3.5 Flash: neither first, one named (first choices: Rho) (alternatives: Bank of America, Brex, Chase Business Banking, Fifth Third Bank, Mercury, PNC Bank)
- DeepSeek V4 Flash: neither first, one named (first choices: Brex) (alternatives: Bank of America, Chase Business Banking, HSBC, Mercury, Relay, U.S. Bank, Wells Fargo)
- Qwen 3.7 Flash: neither first, one named (first choices: Bluevine) (alternatives: Airwallex, Chase Business Banking, Relay)
- Perplexity Sonar: neither named (first choices: Rho) (alternatives: Bluevine, Brex, Relay)
- Mistral Small: neither named (first choices: Axos Bank, PNC Bank) (alternatives: First Internet Bank, Revolut Business, Wise Business)
- Llama 4 Maverick: neither named

## What the models said about Chase Business Banking

- "Avoid traditional banks (e.g., Chase) for mid-sized startups—they lack fintech speed/tools." (Grok 4.1 Fast, paraphrase prompt, hard negative)
- "Avoid big banks like Chase (waivable but complex fees)." (Grok 4.1 Fast, budget prompt, hard negative)
- "may be better even though it usually costs more; Chase's Business Complete account has a $15 monthly fee" (Perplexity Sonar, budget prompt, soft negative)
- "If your business is a local storefront, restaurant, or contractor handling physical cash, stick to Chase or Bank of America." (Gemini 3.5 Flash, comparative prompt, first choice)
- "Mercury or Chase are the safest starting points—Mercury for speed and tech, Chase for lending and relationship depth." (Kimi K2, direct prompt, first choice)
- "The largest commercial bank in the U.S. with the highest number of business accounts... Choose a National Bank (Chase/BofA)" (Qwen 3.7 Flash, comparative prompt, first choice)

## What the models said about Bank of America

- "Bank of America has the most complaints of any bank in the U.S., with customers reporting poor customer service, long wait times, excessive fees" (Claude Haiku 4.5, negative prompt, hard negative)
- "128k+ complaints, A- BBB but high unresolved issues (e.g., frozen funds, payment delays, account closures)" (Grok 4.1 Fast, negative prompt, hard negative)
- "Relationship banking, SME/mid-market leader ... Recent Greenwich surveys rank Chase/BofA/JPM high for mid-market trust/service." (Grok 4.1 Fast, direct prompt, first choice)
- "stick to Chase or Bank of America" (Gemini 3.5 Flash, comparative prompt, first choice)
- "Best if you need broad branch access and a familiar commercial platform: Bank of America Cash Management / CashPro" (GPT-5.4 mini, direct prompt, alternative)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.