# Fiserv: how AI models rank it, September 2026

Finance AI Recommendation Index, September 2026 Edition. Named in 6 judge labels across 3 categories by 5 of 12 models. Page: https://finance-ai-index.com/vendors/fiserv/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| B2B payment acceptance | 0% | 89 | 75% | 4 |
| Cash application | 0% | 60 | 0% | 1 |
| Treasury management systems | 0% | 82 | 0% | 1 |

## And against it

- "First Data is criticized for high costs, poor communication, hidden fees, and complicated cancellation procedures." (GLM 4.7 FlashX, B2B payment acceptance)
- "First Data has many dissatisfied customers... high costs, poor communication, hidden fees" (Mistral Small, B2B payment acceptance)
- "Hidden fees, deceptive billing, complicated cancellations, and excessive charges" (Grok 4.1 Fast, B2B payment acceptance)

## Record

- Method: https://finance-ai-index.com/methodology/
- Raw judge labels and full responses: https://finance-ai-index.com/data/
- License: CC BY 4.0. Cite as Finance AI Recommendation Index, September 2026 Edition, finance-ai-index.com.