# Wells Fargo: how AI models rank it, September 2026

Finance AI Recommendation Index, September 2026 Edition. Named in 21 judge labels across 3 categories by 12 of 12 models. Page: https://finance-ai-index.com/vendors/wells-fargo/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Business banking | 0% | 78 | 47% | 19 |
| Corporate cards | 0% | 58 | 100% | 1 |
| Cross-border payments and FX | 0% | 66 | 100% | 1 |

## What the models said for it

- "commercial banking relationship (Chase, BofA, Wells Fargo, US Bank, HSBC)" (DeepSeek V4 Flash, Business banking)
- "Good credit facilities and local support" (MiniMax M2.5, Business banking)
- "Personalized branch service" (Kimi K2, Business banking)

## And against it

- "Consistently ranked near the bottom of major customer satisfaction indexes, Wells Fargo carries historical baggage from massive regulatory scandals" (Gemini 3.5 Flash, Business banking)
- "Wells Fargo has high unresolved complaints, several recent high-profile scandals and settlements with the Consumer Financial Protection Bureau" (Claude Haiku 4.5, Business banking)
- "Wells Fargo was hit with massive fines for opening millions of fraudulent accounts and has been criticized for poor customer service." (Claude Haiku 4.5, Corporate cards)
- "it is often safer to avoid the two largest players (Wells Fargo and Citi) due to systemic customer service issues" (Qwen 3.7 Flash, Business banking)

## Record

- Method: https://finance-ai-index.com/methodology/
- Raw judge labels and full responses: https://finance-ai-index.com/data/
- License: CC BY 4.0. Cite as Finance AI Recommendation Index, September 2026 Edition, finance-ai-index.com.