Every category where a model named Certinia Professional Services Cloud for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Professional services automation	Receivables and billing	0%	16 of 99	17%	29	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Certinia Professional Services Cloud yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Certinia Professional Services Cloud across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	2	0	0	2
GPT-5.4 mini	0	3	0	0	3
Gemini 3.5 Flash	0	4	0	1	5
Perplexity Sonar	0	0	1	1	2
Grok 4.1 Fast	0	0	2	0	2
Mistral Small	0	0	0	0	0
DeepSeek V4 Flash	1	0	0	1	2
Llama 4 Maverick	0	0	0	0	0
Qwen 3.7 Flash	0	0	0	0	0
Kimi K2	0	3	0	0	3
GLM 4.7 FlashX	0	1	0	1	2
MiniMax M2.5	0	1	1	0	2
GPT-6 Luna	0	3	1	1	5
Muse Glimmer 30B	0	0	1	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct18 labels3

Paraphrase10 labels3

Comparative24 labels3not counted in share

Budget-constrained12 labels3

Scale-constrained7 labelsNone

Negative16 labelsNone

First choiceAlternativeMentionNegative87 labels in all, every segment counted; 9 of the 12 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“the market is consolidating around Kantata and Certinia for enterprise” DeepSeek V4 Flash · PSA · comparative prompt · first choice

“Best Salesforce-Native PSA ... If you don't use Salesforce as your CRM, Certinia's cost and complexity are rarely worth the investment.” Gemini 3.5 Flash · PSA · direct prompt · alternative

“The Salesforce-Native Heavyweights: *Examples:* Certinia (formerly FinancialForce) or Kantata SX (formerly Kimble).” Gemini 3.5 Flash · PSA · scale prompt · alternative

“Firms already built around Salesforce ... It's a natural ecosystem fit, but evaluate the Salesforce licensing” GPT-6 Luna · PSA · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“if you are *not* a Salesforce shop, you must avoid it.” Gemini 3.5 Flash · PSA · negative prompt · hard negative

“Certinia if you don’t already use Salesforce... it is a poor fit if you want a largely independent PSA stack” GPT-6 Luna · PSA · negative prompt · soft negative

“deep financial integration but expensive (~$175/user/mo) and requires Salesforce investment” DeepSeek V4 Flash · PSA · scale prompt · soft negative

“without the enterprise price tags of tools like Kantata or Certinia” GLM 4.7 FlashX · PSA · budget prompt · soft negative

Named alongside

The products named in the same answers as Certinia Professional Services Cloud, over the 87 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Certinia Professional Services Cloud was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Kantata76 of 8727Not among the top eight

Scoro36 of 873Not among the top eight

BigTime35 of 878Not among the top eight

Rocketlane31 of 874Not among the top eight

Accelo23 of 871Not among the top eight

ConnectWise PSA17 of 870Not among the top eight

Productive16 of 872Not among the top eight

Workday PSA16 of 870Not among the top eight

Planview ChangePoint14 of 870Not among the top eight

Teamwork.com13 of 873Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Certinia Professional Services Cloud. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 87 of the 87 answers that named Certinia Professional Services Cloud and are not a share of its labels.

Domains cited

kantata.com60

rocketlane.com43

scoro.com43

bigtime.net40

g2.com37

teamwork.com33

guideflow.com31

productive.io22

accelo.com21

uplandsoftware.com21

351 of the 351 domain citations in answers naming Certinia Professional Services Cloud came from somebody else's page.

Pages cited

kantata.com/blog/article/best-professional-services-automation-software45

scoro.com/blog/psa-software-examples40

rocketlane.com/blogs/best-psa-software31

guideflow.com/blog/professional-services-automation-software28

g2.com/categories/professional-services-automation22

uplandsoftware.com/psa/professional-services-automation/best-psa-software21

bigtime.net/blogs/what-is-psa-software20

kantata.com/resource-article/what-is-professional-services-automation-psa-software19

Pages are listed as the models cited them.

Search and answers

certinia.com ranks 2 on Google for the category's searches. In the answers, Certinia Professional Services Cloud takes 0% of first choices and BigTime takes 29%.

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In search

Google, US estimates

Position for “professional services automation platform”

–

not in the top ten

Position for “professional services automation platforms”

Searches for its name, Google: 10 a month (“certinia professional services cloud”)
AI search demand for its name, est.: 0 a month
Organic visits to its site: about 512,249 a month
Searches its site ranks for: 2,008 · 255 in the top three
Sites linking to it: 2,375
Paid Google search: 2 searches its ads show for, about 16 clicks and $26 a month (estimate)

Ads on GoogleDetailLess

120+ ads · 49 text, 38 image, 33 video · 120 shown in the last 30 days

First shown November 2025, as Certinia Inc., verified. Ads started 2025-11 to 2026-10: 120 in the year.

On Google's pages: 1 2 3 4

In answers

This edition

Share of first choices

rank 16 of 99 in PSA

Segment leader

29%

BigTime

First choices: 9 across its categories
Named in: 87 answers
Its own site cited: in 87 of the answers that named it

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on certinia.com

592

subdomains included

Content

320

counted in the table below

Documentation

Product · Integration

24 · 78

Kind	Pages	Last 90 days	Latest
Blog	238	undated
Case study	67	undated
Webinar or virtual event	7	undated
News or press	3	0	2025-09-11
Template or tool	2	undated
Glossary or explainer	2	0	2024-01-01
Conference or event	1	undated

Most recent

2025-09-11Coverage news or press
2024-01-01What is professional services automation glossary or explainer

How it is countedHide how it is counted

Every page certinia.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Certinia Professional Services Cloud

What the judge wrote, as written, with how often. The vendor table decides that these count as Certinia Professional Services Cloud; a claim can dispute any of them.

Certinia 20Certinia (formerly FinancialForce) 4Certinia (formerly FinancialForce PSA) 1Certinia / FinancialForce PSA 1Certinia/FinancialForce 1FinancialForce/ Certinia 1

Follow Certinia Professional Services Cloud

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Certinia Professional Services Cloud is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: From resource planning to project delivery, Certinia’s Professional Services (PS) Cloud unifies operations on Salesforce to drive end-to-end efficiency and exceptional customer outcomes.
certinia.com
For: professional services
certinia.com
Customers named: Cloudwerx
Not stated on the pages read: Price, starting price, free plan or trial, integrations, certifications, hosting

What Certinia Professional Services Cloud's own pages state, read October 5, 2026: certinia.com, trust.certinia.com, certinia.com/solutions, certinia.com/partners. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Certinia Professional Services Cloud's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Certinia Professional Services Cloud, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Certinia Professional Services Cloud by email, built from the raw record of the edition. It shows:

where Certinia Professional Services Cloud is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Certinia Professional Services Cloud, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.