Finance AI Index
Index Vendors › ServiceNow Integrated Risk Management · September 2026 Edition
ServiceNow · 1 category · Ranked

ServiceNow Integrated Risk Management

56Judge labels
3First choices
14Negative labels
12 of 12Models named it
1Category
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.
Best standing
6% in Internal controls for enterprise buyers
Rank 69 of 71 in the mid-market standingcriticized challenger
0 of 12 models made it the first choice on the direct prompt; 47% of its 15 labels there were negative.
By buyer segmentRead the same way at every buyer size.
In internal controls · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named ServiceNow Integrated Risk Management for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Internal controls and SOXTax and compliance0%69 of 7147%15criticized challenger

Movement

This is the first edition on this tier, so no move can be computed for ServiceNow Integrated Risk Management yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated ServiceNow Integrated Risk Management across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash01023
Perplexity Sonar00101
Grok 4.1 Fast01023
Mistral Small00101
DeepSeek V4 Flash01023
Llama 4 Maverick00000
Qwen 3.7 Flash00101
Kimi K201012
GLM 4.7 FlashX00000
MiniMax M2.500101

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct8 labelsNone
Paraphrase13 labels2
Comparative20 labelsNone
Budget-constrained5 labels1
Scale-constrained9 labelsNone
Negative1 labelNone
First choiceAlternativeMentionNegative56 labels in all, every segment counted; 3 of the 3 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Best for: Enterprises already invested in ServiceNow that want controls management tied to their IT service operations.” DeepSeek V4 Flash · Internal controls · comparative prompt · alternative
“Organizations already using ServiceNow | Single system of record connecting risk, compliance, and IT operations” Kimi K2 · Internal controls · comparative prompt · alternative
“Best for: Enterprises heavily utilizing ServiceNow for IT Service Management (ITSM) and operations.” Gemini 3.5 Flash · Internal controls · comparative prompt · alternative
“IT/service management-integrated for operational and ITGC controls.” Grok 4.1 Fast · Internal controls · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“ServiceNow GRC / OneTrust / MetricStream – $150k+ per year. Not even in the same universe.” DeepSeek V4 Flash · Internal controls · budget prompt · hard negative
“Avoid legacy enterprise GRC systems (such as RSA Archer or ServiceNow GRC).” Gemini 3.5 Flash · Internal controls · scale prompt · hard negative
“Tools like these require significant upfront configuration for workflows, taxonomies, and integrations.” Grok 4.1 Fast · Internal controls · negative prompt · soft negative
“heavy enterprise GRC platforms (like MetricStream or ServiceNow) are usually too complex and expensive” Gemini 3.5 Flash · Internal controls · direct prompt · soft negative

Named alongside

The products named in the same answers as ServiceNow Integrated Risk Management, over the 56 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ServiceNow Integrated Risk Management was named but was not.
ProductSame answerTook the first choice insteadHead to head
Workiva42 of 563Not in the top three
MetricStream41 of 566Not in the top three
AuditBoard33 of 5618Not in the top three
Archer30 of 561Not in the top three
Diligent One Platform24 of 561Not in the top three
Vanta23 of 563Not in the top three
Drata19 of 563Not in the top three
LogicGate Risk Cloud19 of 562Not in the top three
SAP GRC15 of 560Not in the top three
Hyperproof13 of 562Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named ServiceNow Integrated Risk Management. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 42 of the 56 answers that named ServiceNow Integrated Risk Management and are not a share of its labels.

Domains cited

optro.ai39
worldmetrics.org30
gartner.com28
gitnux.org26
wifitalents.com20
sprinto.com18
riskwatch.com17
metricstream.com14
netwrix.com14
v-comply.com13

219 of the 219 domain citations in answers naming ServiceNow Integrated Risk Management came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Names read as ServiceNow Integrated Risk Management

What the judge wrote, as written, with how often. The vendor table decides that these count as ServiceNow Integrated Risk Management; a claim can dispute any of them.
ServiceNow GRC 9ServiceNow 3ServiceNow GRC (Integrated Risk Management) 1ServiceNow GRC/IRM 1ServiceNow Integrated Risk Management (IRM/GRC) 1
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Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ServiceNow Integrated Risk Management's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ServiceNow Integrated Risk Management, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at servicenow.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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