Business banking · October 2026 Edition
Chase Business Banking vs Relay
Four of fourteen models named Chase Business Banking first on the direct prompt; zero named Relay. Chase Business Banking was named by thirteen of the fourteen models and Relay by fourteen and Chase Business Banking carries 44 labels and Relay 26, so the shares are not directly comparable.
Named in one category this edition.
Named in two categories this edition.
First-choice share8%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate27%27%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#8A position in a field of 14; printed, not drawn.
Labels4426A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Chase Business Banking reading right to left. Rank and label count are printed, not drawn.Bank of America was named alongside these two in eight of the fourteen direct answers. Mercury vs Chase Business Banking · Mercury vs Relay · Rho vs Chase Business Banking
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the business banking page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Chase Business BankingFirst choices, of fourteen modelsRelay
Direct40
Paraphrase001 against Chase Business Banking · 1 against Relay
Comparative40
Budget-constrained023 against Chase Business Banking
Scale-constrained001 against Chase Business Banking
Negative007 against Chase Business Banking · 6 against Relay
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Across every category in the October 2026 Edition, Chase Business Banking and Relay were named in the same answer forty-eight times, of the 125 answers naming Chase Business Banking and the 88 naming Relay. In those answers Relay took the first choice seven times and Chase Business Banking eight.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Chase Business Banking and Relay stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | ||
| Perplexity Sonar | ||||||
| Grok 4.1 Fast | | | | | | |
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | | | | ||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | ||
| GLM 4.7 FlashX | | | | |||
| MiniMax M2.5 | | | ||||
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | | | |
Chase Business Banking Relay first choice named as an alternative argued againstblank: not namedEach cell is one answer, Chase Business Banking on the left and Relay on the right.The direct prompt
The plain question, one answer per model, grouped by where Chase Business Banking and Relay stood in it.
Chase Business Banking first, Relay an alternative
4 of 14 modelsRelay was named in the answer but not as the choice, or not at all.Claude Haiku 4.5Chase Business Banking alternatives: Bluevine Premier Business Checking, KeyBank, Relay
Grok 4.1 FastChase Business Banking alternatives: Bank of America, Capital One
DeepSeek V4 FlashBank of America, Chase Business Banking alternatives: Capital One
Muse Glimmer 30BBank of America, Chase Business Banking
Neither was the first choice, one was named
4 of 14 modelsThe answer put something else first and named one of the two as an alternative.Gemini 3.5 FlashRho alternatives: Bank of America, Brex, Chase Business Banking, Mercury, Ramp
Qwen 3.7 FlashRamp alternatives: Aspire, Bank of America, Chase Business Banking, Mercury, Oxygen Banking
Kimi K2Chase Performance Business Checking alternatives: Brex, Mercury, Relay
GLM 4.7 FlashXMercury alternatives: Airwallex, Bank of America, Brex, Chase Business Banking
Neither was named
6 of 14 modelsThe answer made no first choice from these two in this category.GPT-5.4 miniJ.P. Morgan Commercial Banking alternatives: Bank of America, Wells Fargo Commercial Banking
Perplexity SonarRho alternatives: Airwallex, Brex, Capital One Enhanced Checking
Mistral SmallCapital One alternatives: PNC Bank Treasury Enterprise Plan, Truist Bank, Wells Fargo
Llama 4 Maverickno first choice
MiniMax M2.5PNC Bank alternatives: Capital One, First Internet Bank, Rho, Wise Business
GPT-6 LunaJ.P. Morgan Commercial Banking alternatives: Bank of America, Citibank, U.S. Bank
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Relay leads by five points.
Relay9%#4 of 12Chase Business Banking4%#5 of 12Mid-marketThe figures above
The order flips: Chase Business Banking leads at mid-market.
Chase Business Banking8%#5 of 14Relay4%#8 of 14Enterprise
Chase Business Banking leads by thirteen points.
Chase Business Banking15%#3 of 11Relay2%#8 of 11What the models said about Chase Business Banking
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Trustpilot reviewers frequently mention poor phone support and unexplained account freezes.” Mistral Small · negative prompt · hard negative
“Reports of abrupt business account restrictions/closures without warning or clear reasons” Grok 4.1 Fast · negative prompt · hard negative
“Avoid traditional banks like Chase/BofA if budget-tight” Grok 4.1 Fast · budget prompt · hard negative
“Chase Business Complete Banking offers one of the largest branch networks in the country, making it suitable for mid-sized businesses that value physical branch access.” Claude Haiku 4.5 · direct prompt · first choice
“JPMorgan Chase Middle Market Banking with Chase Performance/Platinum Business Checking for integrated treasury, payments and fraud controls, or” Muse Glimmer 30B · direct prompt · first choice
“Need lots of cash deposits or in-person banking? Choose a big bank like Chase, BofA, or Wells Fargo.” GPT-5.4 mini · comparative prompt · first choice
What the models said about Relay
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“51% of negatives related to account closures — the highest closure complaint ratio of any provider studied” DeepSeek V4 Flash · negative prompt · hard negative
“Elevated issues (13.3 negatives/month), 51% involving closures/freezes—tops the list for this problem.” Grok 4.1 Fast · negative prompt · hard negative
“Relay | 13.3 negative reviews/month | Account closures (51% of complaints)” Kimi K2 · negative prompt · hard negative
“For most companies with limited budgets, Mercury or Relay are excellent choices” Kimi K2 · budget prompt · first choice
“Mercury and Relay are standout choices for businesses with limited budgets” Mistral Small · budget prompt · first choice
“Relay has features that benefit midsize businesses and fast-growing startups, with no monthly fees and strong expense management tools.” Claude Haiku 4.5 · direct prompt · alternative
Also compared
Mercury vs Chase Business BankingMercury vs RelayRho vs Chase Business BankingRho vs RelayBluevine vs Chase Business BankingBluevine vs RelayNovo vs Chase Business BankingNovo vs RelayChase Business Banking vs Bank of AmericaChase Business Banking vs BrexBank of America vs RelayBrex vs RelayAll twenty-eight head-to-head pages and the full business banking standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.