Finance AI Index
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Business banking · September 2026 Edition

Chase Business Banking vs Bank of America

Five of twelve models named Chase Business Banking first on the direct prompt; one named Bank of America. Both were named by all twelve models and Chase Business Banking carries 42 labels and Bank of America 27, so the shares are not directly comparable.

Chase Business Banking

accepted challenger

Named in one category this edition.

Bank of America

accepted challenger

Named in three categories this edition.

First-choice share12%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate14%22%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#8A position in a field of 13; printed, not drawn.
Labels4227A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Chase Business Banking reading right to left. Rank and label count are printed, not drawn.Mercury vs Chase Business Banking · Mercury vs Bank of America · Bluevine vs Chase Business Banking

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the business banking page.

By framing

How many of the twelve models made each the first choice, per way of asking, and how many argued against it.
Chase Business BankingFirst choices, of twelve modelsBank of America
Direct51
Paraphrase001 against Chase Business Banking
Comparative21
Budget-constrained003 against Chase Business Banking
Scale-constrained00
Negative102 against Chase Business Banking · 6 against Bank of America
Bars are first choices, 0 to 12 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to twelve.

Across every category in the September 2026 Edition, Chase Business Banking and Bank of America were named in the same answer seventy-four times, of the 116 answers naming Chase Business Banking and the 89 naming Bank of America. In those answers Bank of America took the first choice zero times and Chase Business Banking fifteen.

Every model, every framing

The seventy-two answers behind the chart above, one cell each: where Chase Business Banking and Bank of America stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
Chase Business Banking Bank of America first choice named as an alternative argued againstblank: not namedEach cell is one answer, Chase Business Banking on the left and Bank of America on the right.

The direct prompt

The plain question, one answer per model, grouped by where Chase Business Banking and Bank of America stood in it.

Both were the first choice

1 of 12 modelsThe answer named them together, and the judge labeled each a first choice.
Grok 4.1 FastBank of America, Chase Business Banking alternatives: Brex, PNC Bank, Rho

Chase Business Banking first, Bank of America an alternative

4 of 12 modelsBank of America was named in the answer but not as the choice, or not at all.
GPT-5.4 miniChase Business Banking alternatives: Bank of America, TD Bank, U.S. Bank
Kimi K2Chase Business Banking, Mercury alternatives: Brex, First Internet Bank
GLM 4.7 FlashXChase Business Banking alternatives: Airwallex, Qonto, Wise Business
MiniMax M2.5Chase Business Banking alternatives: Airwallex, Bank of America, Barclays, HSBC, Mercury, NatWest, Rho, Silicon Valley Bank, Wells Fargo

Neither was the first choice, one was named

4 of 12 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Brex alternatives: Airwallex, Chase Business Banking, U.S. Bank
Gemini 3.5 FlashRho alternatives: Bank of America, Brex, Chase Business Banking, Fifth Third Bank, Mercury, PNC Bank
DeepSeek V4 FlashBrex alternatives: Bank of America, Chase Business Banking, HSBC, Mercury, Relay, U.S. Bank, Wells Fargo
Qwen 3.7 FlashBluevine alternatives: Airwallex, Chase Business Banking, Relay

Neither was named

3 of 12 modelsThe answer made no first choice from these two in this category.
Perplexity SonarRho alternatives: Bluevine, Brex, Relay
Mistral SmallAxos Bank, PNC Bank alternatives: First Internet Bank, Revolut Business, Wise Business
Llama 4 Maverickno first choice

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Chase Business Banking leads by four points.
Chase Business Banking4%#7 of 11
Bank of America0%#10 of 11
The full small business standing →
Mid-marketThe figures above
Chase Business Banking leads by ten points.
Chase Business Banking12%#3 of 13
Bank of America2%#8 of 13
The full mid-market standing →
Enterprise
Chase Business Banking leads by thirteen points.
Chase Business Banking16%#3 of 11
Bank of America2%#7 of 11
The full enterprise standing →

What the models said about Chase Business Banking

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Avoid traditional banks (e.g., Chase) for mid-sized startups—they lack fintech speed/tools.” Grok 4.1 Fast · paraphrase prompt · hard negative
“Avoid big banks like Chase (waivable but complex fees).” Grok 4.1 Fast · budget prompt · hard negative
“may be better even though it usually costs more; Chase's Business Complete account has a $15 monthly fee” Perplexity Sonar · budget prompt · soft negative
“If your business is a local storefront, restaurant, or contractor handling physical cash, stick to Chase or Bank of America.” Gemini 3.5 Flash · comparative prompt · first choice
“Mercury or Chase are the safest starting points—Mercury for speed and tech, Chase for lending and relationship depth.” Kimi K2 · direct prompt · first choice
“The largest commercial bank in the U.S. with the highest number of business accounts... Choose a National Bank (Chase/BofA)” Qwen 3.7 Flash · comparative prompt · first choice

What the models said about Bank of America

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.

“Bank of America has the most complaints of any bank in the U.S., with customers reporting poor customer service, long wait times, excessive fees” Claude Haiku 4.5 · negative prompt · hard negative
“128k+ complaints, A- BBB but high unresolved issues (e.g., frozen funds, payment delays, account closures)” Grok 4.1 Fast · negative prompt · hard negative
“Relationship banking, SME/mid-market leader ... Recent Greenwich surveys rank Chase/BofA/JPM high for mid-market trust/service.” Grok 4.1 Fast · direct prompt · first choice
“stick to Chase or Bank of America” Gemini 3.5 Flash · comparative prompt · first choice
“Best if you need broad branch access and a familiar commercial platform: Bank of America Cash Management / CashPro” GPT-5.4 mini · direct prompt · alternative
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.