Novo vs Bank of America
Zero of twelve models named Novo first on the direct prompt; one named Bank of America. Novo was named by eleven of the twelve models and Bank of America by twelve and Novo carries 19 labels and Bank of America 27, so the shares are not directly comparable.
Named in one category this edition.
Named in three categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the business banking page.
By framing
NovoFirst choices, of twelve modelsBank of America
Across every category in the September 2026 Edition, Novo and Bank of America were named in the same answer twenty times, of the 52 answers naming Novo and the 89 naming Bank of America. In those answers Bank of America took the first choice one time and Novo three.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | |||||
| Gemini 3.5 Flash | | | | | ||
| Perplexity Sonar | | | | |||
| Grok 4.1 Fast | | | | | | |
| Mistral Small | ||||||
| DeepSeek V4 Flash | | | ||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | | | ||||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 | |
Novo Bank of America first choice named as an alternative argued againstblank: not namedEach cell is one answer, Novo on the left and Bank of America on the right.The direct prompt
Bank of America first, Novo not the choice
1 of 12 modelsNovo was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
4 of 12 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
7 of 12 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Novo12%#3 of 11Bank of America0%#10 of 11Bank of America2%#7 of 11Novo0%#– of 11What the models said about Novo
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“neobanks (such as Mercury, Bluevine, or Novo) rely heavily on automated fraud-detection algorithms” Gemini 3.5 Flash · negative prompt · soft negative
“Novo: Best for Simple, 100% Fee-Free Banking ... Choose Novo if you want an all-around free account with great integrations and ATM fee refunds.” Gemini 3.5 Flash · budget prompt · first choice
“Start with Bluevine or Novo—open online in minutes with EIN/SSN.” Grok 4.1 Fast · budget prompt · first choice
“For US solos: Novo/Bluevine.” Grok 4.1 Fast · comparative prompt · first choice
What the models said about Bank of America
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.
“Bank of America has the most complaints of any bank in the U.S., with customers reporting poor customer service, long wait times, excessive fees” Claude Haiku 4.5 · negative prompt · hard negative
“128k+ complaints, A- BBB but high unresolved issues (e.g., frozen funds, payment delays, account closures)” Grok 4.1 Fast · negative prompt · hard negative
“Relationship banking, SME/mid-market leader ... Recent Greenwich surveys rank Chase/BofA/JPM high for mid-market trust/service.” Grok 4.1 Fast · direct prompt · first choice
“stick to Chase or Bank of America” Gemini 3.5 Flash · comparative prompt · first choice
“Best if you need broad branch access and a familiar commercial platform: Bank of America Cash Management / CashPro” GPT-5.4 mini · direct prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.