Finance AI Index

Index › Vendors › Synapse Financial Technologies · September 2026 Edition

Synapse · 2 categories · Named, not ranked

Synapse Financial Technologies

4Judge labels

0First choices

4Negative labels

2 of 12Models named it

2Categories

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.

Standing

2 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Synapse Financial Technologies was named 2 times in B2B payment acceptance and 1 other category, where Helcim led with 17%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small businessnot named

No model named it for this buyer.

Mid-market80 of 91

under the label threshold

Enterprisenot named

No model named it for this buyer.

In b2b payment acceptance · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Synapse Financial Technologies for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
B2B payment acceptance	Receivables and billing	0%	80 of 91	100%	1	under 10 labels · led by Helcim at 17%
Business banking	Treasury and cash	0%	72 of 78	100%	1	under 10 labels · led by Mercury at 20%

Movement

This is the first edition on this tier, so no move can be computed for Synapse Financial Technologies yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Synapse Financial Technologies across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Negative	Labels
Claude Haiku 4.5	0	0
GPT-5.4 mini	0	0
Gemini 3.5 Flash	2	2
Perplexity Sonar	0	0
Grok 4.1 Fast	0	0
Mistral Small	0	0
DeepSeek V4 Flash	0	0
Llama 4 Maverick	0	0
Qwen 3.7 Flash	0	0
Kimi K2	0	0
GLM 4.7 FlashX	0	0
MiniMax M2.5	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase0 labelsNone

Comparative0 labelsNone

Budget-constrained0 labelsNone

Scale-constrained0 labelsNone

Negative4 labelsNone

First choiceAlternativeMentionNegative4 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“collapsed in a chaotic bankruptcy... Avoid any fintech or B2B payment app that relies on fragile third-party "Banking-as-a-Service" (BaaS) middlemen” Gemini 3.5 Flash · B2B payment acceptance · negative prompt · hard negative

“the bankruptcy of a major fintech middleware provider named Synapse Financial Technologies locked up over $85 million in customer deposits” Gemini 3.5 Flash · Business banking · negative prompt · hard negative

Named alongside

The products named in the same answers as Synapse Financial Technologies, over the 4 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Synapse Financial Technologies was named but was not.

ProductSame answerTook the first choice insteadHead to head

Brex2 of 40Not in the top three

Citibank2 of 40Not in the top three

Evolve Bank & Trust2 of 40Not in the top three

Mercury2 of 40Not in the top three

Novo2 of 40Not in the top three

Wells Fargo2 of 40Not in the top three

Helcim1 of 41Not in the top three

Bank of America1 of 40Not in the top three

Bluevine1 of 40Not in the top three

Greensill Capital1 of 40Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Synapse Financial Technologies. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 1 of the 4 answers that named Synapse Financial Technologies and are not a share of its labels.

Domains cited

bankingdive.com1

bkwire.com1

bobsguide.com1

cityam.com1

clearscore.com1

cnbc.com1

committees.parliament.uk1

ethicalconsumer.org1

fintech.global1

getbanked.co1

Ten of the ten domain citations in answers naming Synapse Financial Technologies came from somebody else's page.

Pages cited

bankingdive.com/news/5-lessons-learned-from-synapses-collapse/7315431

bkwire.com/industries/financial-services1

bobsguide.com/what-happened-to-synapse-chronicles-of-a-downfall1

cityam.com/greensills-downfall-ripples-of-panic-as-flaw-in-shadow-banking-spin-led-to-firm1

clearscore.com/learn/managing-money/best-bank-worst-bank-uk1

cnbc.com/2024/11/22/synapse-bankruptcy-thousands-of-americans-see-their-savings-vanish.htm1

committees.parliament.uk/publications/6800/documents/72205/default1

ethicalconsumer.org/money-finance/shopping-guide/ethical-business-banking1

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Synapse Financial Technologies's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Synapse Financial Technologies, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at synapse.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.