Finance AI Index
Index Vendors › Western Union · September 2026 Edition
3 categories · Named, not ranked

Western Union

13Judge labels
0First choices
7Negative labels
8 of 12Models named it
3Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.
Standing
9 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Western Union was named 9 times in Cross-border payments and 2 other categories, where Wise Business led with 35%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In cross-border payments · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Western Union for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Cross-border payments and FXTreasury and cash0%31 of 8329%7under 10 labels · led by Wise Business at 35%
Business bill payTreasury and cash0%52 of 690%1under 10 labels · led by BILL at 35%
Contractor paymentsSpend and procurement0%71 of 83100%1under 10 labels · led by Deel at 27%

Movement

This is the first edition on this tier, so no move can be computed for Western Union yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Western Union across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash01001
Perplexity Sonar00000
Grok 4.1 Fast00011
Mistral Small00202
DeepSeek V4 Flash00000
Llama 4 Maverick01001
Qwen 3.7 Flash01012
Kimi K200000
GLM 4.7 FlashX00112
MiniMax M2.500000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase0 labelsNone
Comparative2 labelsNone
Budget-constrained0 labelsNone
Scale-constrained0 labelsNone
Negative11 labelsNone
First choiceAlternativeMentionNegative13 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Legitimate providers (like Wise, Western Union, or banks) usually allow this but require strict ID verification.” Qwen 3.7 Flash · Cross-border payments · negative prompt · alternative
“safe and reliable include ... Western Union, and MoneyGram, which are regulated by relevant authorities” Llama 4 Maverick · Cross-border payments · negative prompt · alternative
“such as authorized platforms like Flywire or Western Union Business Solutions” Gemini 3.5 Flash · Cross-border payments · negative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Common complaints include high fees (up to 20% worse exchange rates), inconsistent customer service, technical glitches, blocked transfers, and delays.” Grok 4.1 Fast · Cross-border payments · negative prompt · hard negative
“No reversibility once the money is picked up (like cash) • Often used in scams, so extra caution is required” GLM 4.7 FlashX · Cross-border payments · negative prompt · soft negative
“Why to be cautious: ... paying a contractor directly via wire is risky” Qwen 3.7 Flash · Contractor payments · negative prompt · soft negative

Named alongside

The products named in the same answers as Western Union, over the 13 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Western Union was named but was not.
ProductSame answerTook the first choice insteadHead to head
MoneyGram10 of 130Not in the top three
Wise Business9 of 136Not in the top three
PayPal9 of 130Not in the top three
Payoneer7 of 130Not in the top three
Revolut Business6 of 130Not in the top three
OFX5 of 130Not in the top three
Airwallex4 of 130Not in the top three
Remitly4 of 130Not in the top three
Stripe4 of 130Not in the top three
Adyen2 of 130Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Western Union. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 12 of the 13 answers that named Western Union and are not a share of its labels.

Names read as Western Union

What the judge wrote, as written, with how often. The vendor table decides that these count as Western Union; a claim can dispute any of them.
MoneyGram / Western Union 1Western Union & MoneyGram 1Western Union Business Solutions 1
Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Western Union's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Western Union, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at westernunion.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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