Every category where a model named Amex GBT Egencia for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Corporate travel management	Spend and procurement	0%	10 of 60	15%	20	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Amex GBT Egencia yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Amex GBT Egencia across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	1	1	0	2
GPT-5.4 mini	3	0	0	3
Gemini 3.5 Flash	2	1	0	3
Perplexity Sonar	1	1	1	3
Grok 4.1 Fast	0	1	0	1
Mistral Small	0	1	1	2
DeepSeek V4 Flash	1	1	1	3
Llama 4 Maverick	0	1	0	1
Qwen 3.7 Flash	0	0	0	0
Kimi K2	0	1	0	1
GLM 4.7 FlashX	1	0	0	1
MiniMax M2.5	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct14 labelsNone

Paraphrase13 labels1

Comparative18 labelsNone

Budget-constrained4 labels1

Scale-constrained8 labelsNone

Negative9 labelsNone

First choiceAlternativeMentionNegative66 labels in all, every segment counted; 2 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Amex GBT Egencia | Mid-market companies wanting a global program with dedicated support and mature duty-of-care” DeepSeek V4 Flash · Corporate travel managem · paraphrase prompt · alternative

“Best For: Mid-market companies with complex, highly international, or multi-regional travel programs.” Gemini 3.5 Flash · Corporate travel managem · direct prompt · alternative

“Egencia offers deep negotiated rates and 24/7 human service, though the interface is less modern.” GLM 4.7 FlashX · Corporate travel managem · direct prompt · alternative

“can work well for managed travel, especially if you want more traditional corporate travel support” GPT-5.4 mini · Corporate travel managem · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Not budget-friendly for SMBs.” DeepSeek V4 Flash · Corporate travel managem · budget prompt · hard negative

“less self-serve and more sales-led, which may not be ideal for all mid-sized B2B companies” Mistral Small · Corporate travel managem · paraphrase prompt · soft negative

“Egencia reviews alleging difficulty changing reservations and poor booking changes” Perplexity Sonar · Corporate travel managem · negative prompt · soft negative

Named alongside

The products named in the same answers as Amex GBT Egencia, over the 66 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Amex GBT Egencia was named but was not.

ProductSame answerTook the first choice insteadHead to head

Navan62 of 6623Not in the top three

SAP Concur56 of 6612Not in the top three

TravelPerk49 of 666Not in the top three

Ramp17 of 660Not in the top three

BCD Travel14 of 662Not in the top three

Booking.com for Business13 of 661Not in the top three

Spotnana13 of 660Not in the top three

Brex12 of 660Not in the top three

CWT12 of 660Not in the top three

American Express Global Business Travel10 of 663Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Amex GBT Egencia. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 57 of the 66 answers that named Amex GBT Egencia and are not a share of its labels.

Domains cited

ottotheagent.com41

navan.com36

gartner.com32

learn.g2.com28

routespring.com22

brex.com19

perk.com19

engine.com17

ramp.com16

expensevisor.com15

245 of the 245 domain citations in answers naming Amex GBT Egencia came from somebody else's page.

Pages cited

gartner.com/reviews/market/corporate-travel-management-software32

learn.g2.com/best-travel-management-software28

brex.com/spend-trends/corporate-travel-management/best-business-travel-management-software15

rippling.com/blog/small-business-travel-management-software14

businesstravel.com/blog/best-business-travel-management-software-for-small-and-mid-sized-b13

expensevisor.com/5-excellent-business-travel-management-tools-for-202413

ottotheagent.com/blog/best-corporate-travel-management-apps-202613

ramp.com/blog/travel-management-tools12

Pages are listed as the models cited them.

Names read as Amex GBT Egencia

What the judge wrote, as written, with how often. The vendor table decides that these count as Amex GBT Egencia; a claim can dispute any of them.

Egencia 7Egencia (Amex GBT) 4Egencia/Amex GBT 2Amex GBT / Egencia 1Egencia (by Amex GBT) 1Egencia / Amex GBT Egencia 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Amex GBT Egencia's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Amex GBT Egencia, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at amex.com is approved on the spot, any other address is reviewed by hand.

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