Every category where a model named Navan for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Corporate travel management	Spend and procurement	51%	1 of 60	18%	56	endorsed leader
Expense management	Spend and procurement	4%	7 of 46	0%	29	accepted challenger
Spend management platforms	Spend and procurement	0%	11 of 39	0%	10	accepted challenger
Corporate cards	Spend and procurement	0%	15 of 63	0%	3	under 10 labels · led by Ramp at 69%

Movement

This is the first edition on this tier, so no move can be computed for Navan yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Navan across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	2	2	2	1	7
GPT-5.4 mini	4	2	0	0	6
Gemini 3.5 Flash	4	4	3	1	12
Perplexity Sonar	2	1	2	1	6
Grok 4.1 Fast	4	3	3	1	11
Mistral Small	2	0	1	0	3
DeepSeek V4 Flash	3	6	2	2	13
Llama 4 Maverick	1	1	3	1	6
Qwen 3.7 Flash	2	2	3	1	8
Kimi K2	3	4	2	0	9
GLM 4.7 FlashX	3	4	1	1	9
MiniMax M2.5	0	5	2	1	8

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct58 labels25

Paraphrase55 labels18

Comparative76 labels16not counted in share

Budget-constrained36 labels9

Scale-constrained29 labels3

Negative34 labels3not counted in share

First choiceAlternativeMentionNegative288 labels in all, every segment counted; 55 of the 74 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Navan - a strong fit for mid-market and enterprise teams that want booking, expense management, and corporate cards in one AI-powered platform.” Llama 4 Maverick · Corporate travel managem · paraphrase prompt · first choice

“Navan is the strongest candidate for mid-market B2B companies that need integrated travel, expense, and cards with AI-assisted booking.” GLM 4.7 FlashX · Corporate travel managem · direct prompt · first choice

“For most mid-sized B2B companies, Navan is the top recommendation due to its balance of ease of use, integration, and scalability.” Mistral Small · Corporate travel managem · paraphrase prompt · first choice

“Navan consistently ranks as the top all-in-one travel and expense platform, with leading scores for overall satisfaction, ease of use” Claude Haiku 4.5 · Expense management · direct prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“This generated consistent complaints across executive assistant communities... Customer support described as "abysmal"... ~67% of recent reviews negative” DeepSeek V4 Flash · Corporate travel managem · negative prompt · hard negative

“What to Avoid on a Tight Budget - Navan: ... Powerful, but overkill for a limited budget.” DeepSeek V4 Flash · Corporate travel managem · budget prompt · hard negative

“It is recommended to avoid Navan” Llama 4 Maverick · Corporate travel managem · negative prompt · hard negative

“Phone access is gated by plan tier so smaller accounts don't get reliable phone support, and chat response times lengthen significantly” Claude Haiku 4.5 · Corporate travel managem · negative prompt · soft negative

Named alongside

The products named in the same answers as Navan, over the 286 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Navan was named but was not.

ProductSame answerTook the first choice insteadHead to head

SAP Concur198 of 28640Not in the top three

Ramp166 of 28645Not in the top three

TravelPerk127 of 28615Compare →

Brex120 of 2868Not in the top three

Amex GBT Egencia62 of 2862Not in the top three

BILL Spend & Expense61 of 2863Not in the top three

Expensify50 of 2864Not in the top three

Booking.com for Business46 of 2866Compare →

Rippling Spend46 of 2864Not in the top three

American Express Global Business Travel40 of 2863Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Navan. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 245 of the 286 answers that named Navan and are not a share of its labels.

Domains cited

gartner.com128

navan.comYour site128

learn.g2.com125

ottotheagent.com98

ramp.com82

rippling.com79

g2.com74

perk.com65

worldmetrics.org60

brex.com58

769 of the 897 domain citations in answers naming Navan came from somebody else's page.

Pages cited

learn.g2.com/best-travel-management-software76

gartner.com/reviews/market/corporate-travel-management-software71

gartner.com/reviews/market/expense-management-software55

rippling.com/blog/small-business-travel-management-software49

businesstravel.com/blog/best-business-travel-management-software-for-small-and-mid-sized-b43

learn.g2.com/best-expense-management-software36

expensevisor.com/5-excellent-business-travel-management-tools-for-202433

ofx.com/en-us/blog/best-expense-management-software-solutions33

Pages are listed as the models cited them.

Names read as Navan

What the judge wrote, as written, with how often. The vendor table decides that these count as Navan; a claim can dispute any of them.

Navan (formerly TripActions) 24Navan (TripActions) 1Navan Business 1Navan/TripActions 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Navan's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Navan, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at navan.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.