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Index › Vendors › American Express Global Business Travel · September 2026 Edition

American Express · 1 category · Ranked

American Express Global Business Travel

44Judge labels

3First choices

16Negative labels

11 of 12Models named it

1Category

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.

Best standing

7% in Corporate travel managem for enterprise buyers

Rank 21 of 60 in the mid-market standingcriticized challenger

0 of 12 models made it the first choice on the direct prompt; 36% of its 11 labels there were negative.

By buyer segmentRead the same way at every buyer size.

Small business40 of 41

under the label threshold

Mid-market21 of 60

criticized challenger

Enterprise3 of 35

accepted challenger

In corporate travel managem · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named American Express Global Business Travel for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Corporate travel management	Spend and procurement	0%	21 of 60	36%	11	criticized challenger

Movement

This is the first edition on this tier, so no move can be computed for American Express Global Business Travel yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated American Express Global Business Travel across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	0	0
GPT-5.4 mini	0	0	0	0
Gemini 3.5 Flash	0	1	1	2
Perplexity Sonar	0	0	0	0
Grok 4.1 Fast	1	0	0	1
Mistral Small	0	0	0	0
DeepSeek V4 Flash	1	0	1	2
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	1	2	3
Kimi K2	1	0	0	1
GLM 4.7 FlashX	0	1	0	1
MiniMax M2.5	0	1	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct5 labels3

Paraphrase4 labelsNone

Comparative13 labels3not counted in share

Budget-constrained6 labelsNone

Scale-constrained3 labelsNone

Negative13 labelsNone

First choiceAlternativeMentionNegative44 labels in all, every segment counted; 3 of the 6 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Full-service TMC with premium support, duty-of-care, and NDC content. Ideal for large orgs” Grok 4.1 Fast · Corporate travel managem · comparative prompt · alternative

“Egencia / Amex GBT — The full-service TMC with human agents” DeepSeek V4 Flash · Corporate travel managem · comparative prompt · alternative

“Best for: Large enterprises with global programs” Kimi K2 · Corporate travel managem · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Many traditional TMCs ... like American Express GBT or BCd charge per-person-per-month or per-transaction fees.” Qwen 3.7 Flash · Corporate travel managem · budget prompt · soft negative

“Mega-TMC and Software Hybrids (e.g., Amex GBT + Concur Direct) ... administrators often run into heavy friction” Gemini 3.5 Flash · Corporate travel managem · negative prompt · soft negative

“Legacy Enterprise Suites (e.g., SAP Concur, Amex GBT) ... frequently cited for legacy technical debt” Qwen 3.7 Flash · Corporate travel managem · negative prompt · soft negative

“A mixed bag, but with notable red flags... so this one is highly inconsistent” DeepSeek V4 Flash · Corporate travel managem · negative prompt · soft negative

Named alongside

The products named in the same answers as American Express Global Business Travel, over the 44 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and American Express Global Business Travel was named but was not.

ProductSame answerTook the first choice insteadHead to head

Navan40 of 4410Not in the top three

SAP Concur39 of 448Not in the top three

TravelPerk33 of 445Not in the top three

BCD Travel22 of 440Not in the top three

Ramp19 of 443Not in the top three

CWT19 of 440Not in the top three

Brex14 of 441Not in the top three

Spotnana14 of 440Not in the top three

Amex GBT Egencia10 of 440Not in the top three

Booking.com for Business8 of 440Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named American Express Global Business Travel. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 35 of the 44 answers that named American Express Global Business Travel and are not a share of its labels.

Domains cited

gartner.com24

ottotheagent.com22

navan.com21

routespring.com21

learn.g2.com19

engine.com16

worldmetrics.org15

g2.com12

itilite.com12

modernbusinesstravel.com11

173 of the 173 domain citations in answers naming American Express Global Business Travel came from somebody else's page.

Pages cited

gartner.com/reviews/market/corporate-travel-management-software24

learn.g2.com/best-travel-management-software19

modernbusinesstravel.com/corporate/best-corporate-travel-management-platforms-202611

routespring.com/best-corporate-travel-programs-compared-2026-buyers-guide11

worldmetrics.org/best/travel-management-software11

expensevisor.com/5-excellent-business-travel-management-tools-for-20249

engine.com/blog/corporate-travel-booking-platforms8

navan.com/blog/amex-gbt-alternatives8

Pages are listed as the models cited them.

Names read as American Express Global Business Travel

What the judge wrote, as written, with how often. The vendor table decides that these count as American Express Global Business Travel; a claim can dispute any of them.

Amex GBT 3American Express Global Business Travel (Amex GBT) 2Amex GBT (Egencia) 2American Express GBT 1American Express GBT (Egencia) 1Amex GBT (American Express Global Business Travel) 1Amex GBT (Egencia) / American Express Global Business Travel 1

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Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when American Express Global Business Travel's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as American Express Global Business Travel, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

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