Finance AI Index
Index › Spend and procurement › September 2026 Edition

Corporate travel management

Asked as “corporate travel booking platform”, and as “business travel management tool”, on behalf of a mid-market B2B company. 45 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Navan
Clear leader
51% of first choices, clear leader.
ShowinginAll 41 categories →

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small businessNavan33%ContestedStanding →Mid-marketNavan51%Clear leaderThis pageEnterpriseSAP Concur48%Clear leaderStanding →

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Navan51%18%56endorsed leader
02TravelPerk22%10%49accepted challenger
03Booking.com for Business9%41%17criticized challenger
04Ramp4%7%30accepted challenger
Show the five products at 0%, ordered by negative rate
09SAP Concur0%49%39criticized challenger
08American Express Global Business Travel0%36%11criticized challenger
06Amex GBT Egencia0%15%20accepted challenger
05Brex0%11%18accepted challenger
07Spotnana0%10%10accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.
Head to head
Navan vs TravelPerkNavan vs Booking.com for BusinessTravelPerk vs Booking.com for Business

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative70%
Key
01Navan51%
02TravelPerk22%
03Booking.com for Business9%
04Ramp4%
05Brex0%
06Amex GBT Egencia0%
07Spotnana0%
08American Express Global Business Travel0%
09SAP Concur0%

02What they warned about

Six of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Grok 4.1 Fast, Llama 4 Maverick, Kimi K2 and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
SAP Concur
49%
19 of 39 labels negative · 10 of 12 models · 2 hard negative
“for a mid-sized company, it is generally **not recommended** unless you have a specific reason to stay” Qwen 3.7 Flash, paraphrase prompt
Navan
18%
10 of 56 labels negative · 9 of 12 models · 3 hard negative
“This generated consistent complaints across executive assistant communities... Customer support described as "abysmal"... ~67% of recent reviews negative” DeepSeek V4 Flash, negative prompt
Booking.com for Business
41%
7 of 17 labels negative · 7 of 12 models · 4 hard negative
“ConsumerAffairs shows a ~1.1 rating across thousands of reviews, citing inconsistent pricing, poor support communication” DeepSeek V4 Flash, negative prompt
TravelPerk
10%
5 of 49 labels negative · 5 of 12 models · 1 hard negative
“Frequent complaints about: Customer support teams based in Spain... Consistently higher prices than competitors plus hidden booking fees” DeepSeek V4 Flash, negative prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

65 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 875 links across 201 sites, every framing counted. Ranked by the number of answers carrying the site or page.

ottotheagent.com
vendor site · Otto the Agent44 answers · 88 citations · 11 models
gartner.com
29 answers · 31 citations · 10 models
navan.com
vendor site · Navan28 answers · 60 citations · 10 models
learn.g2.com
25 answers · 25 citations · 10 models
perk.com
vendor site · Perk22 answers · 26 citations · 9 models
engine.com
vendor site · Engine18 answers · 25 citations · 10 models
g2.com
17 answers · 35 citations · 7 models
routespring.com
vendor site · Routespring17 answers · 24 citations · 8 models
ramp.com
vendor site · Ramp17 answers · 22 citations · 11 models
businesstravel.com
vendor site · Businesstravel.com17 answers · 19 citations · 10 models
business.booking.com
vendor site · Booking.com14 answers · 20 citations · 8 models
worldmetrics.org
14 answers · 17 citations · 8 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

gartner.com/reviews/market/corporate-travel-management-software
29 answers · 10 models
learn.g2.com/best-travel-management-software
25 answers · 10 models
ottotheagent.com/blog/corporate-travel-management-software-mid-market
24 answers · 9 models
businesstravel.com/blog/best-business-travel-management-software-for-small-…
16 answers · 9 models
ramp.com/blog/travel-management-tools
14 answers · 9 models
rippling.com/blog/small-business-travel-management-software
14 answers · 7 models
expensevisor.com/5-excellent-business-travel-management-tools-for-2024
12 answers · 8 models
navan.com/blog/the-7-best-b2b-travel-solutions-for-corporate-efficiency
12 answers · 9 models
ottotheagent.com/blog/best-corporate-travel-management-software
11 answers · 8 models
brex.com/spend-trends/corporate-travel-management/best-business-travel-mana…
10 answers · 6 models

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best corporate travel booking platform for a mid-market B2B company?”Paraphrase“Which business travel management tool would you recommend to a mid-sized B2B company?”Comparative“What are the top travel management platforms and how do they differ?”Budget-constrained“What is the best corporate travel booking platform for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a corporate travel booking platform. What should we look at?”Negative“Which travel management platforms should I avoid or be cautious about?”
Claude Haiku 4.5TravelPerk
Three alternativesNavan, Ramp, SAP Concur
NavanChanged
Three alternativesAmex GBT Egencia, Ramp, SAP Concur
no first choiceno first choiceno first choiceagainst: Booking.com for Business, Navan
GPT-5.4 miniNavan
Three alternativesAmex GBT Egencia, SAP Concur, TravelPerk
Navan, TravelPerkChanged
Three alternativesAmex GBT Egencia, Brex, Ramp
against: SAP ConcurNavan
Six alternativesAmex GBT Egencia, BCD Travel, CWT, FCM Travel, SAP Concur, TravelPerk
Booking.com for Business, Navan
Two alternativesRoutespring, TravelPerk
no first choicenothing named
Gemini 3.5 FlashNavan
Six alternativesAmex GBT Egencia, Brex, Ramp, Rippling Travel, Spotnana, TravelPerk
against: SAP ConcurNavanHeld
Four alternativesAmex GBT Egencia, Brex, Ramp, TravelPerk
no first choiceNavan
Four alternativesBILL Spend & Expense, Booking.com for Business, Ramp, TravelPerk
Navan, TravelPerk
Two alternativesBrex, Ramp
against: SAP Concuragainst: American Express Global Business Travel, Brex, Navan, Ramp, SAP Concur, TravelPerk
Perplexity SonarNavan
Three alternativesAmex GBT Egencia, SAP Concur, TravelPerk
NavanHeld
Four alternativesAmTrav, Brex, SAP Concur, TravelBank
no first choiceBooking.com for Business
Three alternativesEngine, Ramp, Zoho Expense
against: TravelPerkno first choiceagainst: Amex GBT Egencia, Navan
Grok 4.1 FastNavan, TravelPerk
One alternativeRamp
against: CWT, SAP ConcurNavanChanged
One alternativeTravelPerk
against: SAP ConcurNavan
Five alternativesAmerican Express Global Business Travel, Ramp, SAP Concur, Spotnana, TravelPerk
Booking.com for Business
Five alternativesBILL Spend & Expense, Brex, Navan, Ramp, TravelPerk
Navan
Two alternativesEngine, TravelPerk
against: SAP Concuragainst: BCD Travel, Navan, Reed & Mackay, SAP Concur, TravelPerk
Mistral SmallNavan
Two alternativesSpotnana, TravelPerk
against: CertifyNavanHeld
One alternativeTravelPerk
against: Amex GBT Egencia, SAP Concurno first choiceTravelPerk
Two alternativesBooking.com for Business, Expensify Travel
no first choiceagainst: Booking.com for Business, Expedia for Business, Travelocity
DeepSeek V4 FlashNavan
Two alternativesSpotnana, TravelPerk
against: SAP ConcurNavanHeld
Two alternativesAmex GBT Egencia, TravelPerk
against: SAP ConcurNavan, TravelPerk
Four alternativesAmerican Express Global Business Travel, Brex, Ramp, SAP Concur
Booking.com for Business, Engine
Two alternativesRamp, TravelPerk
against: Amex GBT Egencia, Corporate Traveler, Navanno first choiceagainst: American Express Global Business Travel, BestDay, Booking.com for Business, Corporate Travel Management, Navan, SAP Concur, Spotnana, TravelPerk, TripAdvisor, WeTravel
Llama 4 Maverickno first choiceNavanChanged
Three alternativesAmTrav, Pleo, Ramp
no first choiceRamp
Two alternativesNavan, SAP Concur
no first choiceagainst: Expensify Travel, Navan, SAP Concur
Qwen 3.7 FlashNavan
Two alternativesAmTrav, ITILITE
NavanHeld
One alternativeTravelPerk
against: SAP Concurno first choiceagainst: Brex, RampRamp
Three alternativesLyft for Business, Navan, Uber Business
against: American Express Global Business Travel, BCD Travelno first choiceagainst: American Express Global Business Travel, Booking.com for Business, Expedia for Business, Navan, SAP Concur
Kimi K2Navan, TravelPerk
Two alternativesITILITE, Rippling Travel
TravelPerkChanged
Two alternativesNavan, Spotnana
against: SAP ConcurNavan
Seven alternativesAmerican Express Global Business Travel, Brex, Coupa, Deem, ITILITE, SAP Concur, TravelPerk
AmTrav, TravelPerk
One alternativeTravelBank
no first choiceagainst: Booking.com for Business, Expedia for Business, MakeMyTrip, Opodo, eDreams
GLM 4.7 FlashXNavan
Four alternativesAmex GBT Egencia, ITILITE, Spotnana, TravelPerk
NavanHeld
Two alternativesPleo, Ramp
against: SAP Concurno first choiceTravelPerk
Six alternativesBooking.com for Business, Engine, Navan, Ramp, TravelBank, Zoho Expense
against: SAP Concurno first choiceagainst: Agoda, Airbnb, Booking.com for Business, Corporate Travel Management, Expedia Group, Getaroom, Guest Reservations, KAYAK for Business, Navan, Netflights, Skyscanner, Travel Republic, TravelPerk, TravelSupermarket, Trivago, Zenhotels
MiniMax M2.5ITILITE
Two alternativesNavan, TravelPerk
RoutespringChanged
One alternativeNavan
against: SAP Concurno first choiceEngine, Routespring, TravelPerk
Two alternativesBooking.com for Business, Navan
no first choiceagainst: Agoda, BookOnline.com, Booking.com for Business, Corporate Traveler, GuestReservations.com, Mytour.vn, Navan, Vietjet Air, Vrbo
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:06yes98 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:36yes46 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:48yes1525 s
Direct recommendationPerplexity Sonarsonar2026-09-17 18:21yes205 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:22yes3721 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 21:01yes88 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:56yes1619 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 17:55yes52 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:25yes1133 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:45yes1018 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:14yes2864 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:09yes1325 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:10yes98 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:36no04 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:17yes951 s
ParaphrasePerplexity Sonarsonar2026-09-17 18:47yes205 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:30yes3316 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 19:29yes108 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:03yes1620 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:29yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:35yes1540 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:09yes718 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:12yes18109 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:37yes1025 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:59yes1610 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:42yes48 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 20:06yes1729 s
ComparativePerplexity Sonarsonar2026-09-17 18:56yes207 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:03yes2818 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 20:39yes89 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 19:33yes2733 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:22yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:27yes1024 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:58yes826 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:00yes2555 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:17yes1022 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:08no04 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:40yes35 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:34yes1122 s
Budget constrainedPerplexity Sonarsonar2026-09-17 19:39yes205 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:35yes3013 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 18:28yes99 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:33yes2016 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:00yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:55yes1014 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:33yes1021 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:23yes1339 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:43yes1522 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:39no06 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:51no010 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:17yes1362 s
Scale constrainedPerplexity Sonarsonar2026-09-17 18:24yes2010 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:07yes1411 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 21:06no07 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:08yes1419 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:02yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:58yes531 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:20yes1025 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:58yes1289 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:09no013 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:32yes189 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:27no04 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:22yes1219 s
Negative framingPerplexity Sonarsonar2026-09-17 19:34yes197 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:50yes4017 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 19:21yes55 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:09yes2923 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:03yes53 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:05yes1037 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:40yes2432 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:58yes3096 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:03yes1523 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
Amadeus read as Amadeus Cytric
BCd read as BCD Travel
BILL read as BILL Spend & Expense
Booking.com read as Booking.com for Business
Corporate Traveller read as Corporate Traveler
Expedia read as Expedia for Business
Expedia Business read as Expedia for Business
Expensify read as Expensify Travel
FCM read as FCM Travel
Kayak read as KAYAK for Business
Otto read as Otto the Agent
Perk read as TravelPerk
Perk (Formerly TravelPerk) read as TravelPerk
Perk (TravelPerk) read as TravelPerk
Perk (formerly TravelPerk) read as TravelPerk
Unresolved, counted raw
Airbnb
BestDay
BookOnline.com
Expedia Group
Getaroom
Guest Reservations
GuestReservations.com
Lyft for Business
MakeMyTrip
Mytour.vn
Netflights
Opodo
Priceline
Skyscanner
Travel Republic
TravelSupermarket
Travelocity
TripAdvisor
Trivago
Uber Business
Vietjet Air
Vrbo
Zenhotels
eDreams
Discontinued, still offered
No shut-down product was recommended here.

Also in spend and procurement

The other categories of this function, with the leader in each.
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